EXFO Mobile Agent (EMA) application turns any smart device into an active probe offering a series of mobile service tests. Unlike other applications that passively monitor user activities on the device, the EMA actively emulates mobile service transactions. This enables operators to proactively determine which service tests to run, when, and at what frequency for an accurate and dynamic view of their network and service delivery performance. This has led to a complete paradigm shift, as operators can now leverage their workforce’s smart devices to automatically capture massive amounts of real-time data at the heart of customers’ quality-of-experience (QoE) window.
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