Electro Sonic launches customer web portal
Electro Sonic, Markham ON, Canadian distributor of electromechanical, interconnect and passive components recently introduced a customer web portal that provides customers with immediate access to price and availability on more than 1-million part numbers.
“With our new web portal, customers now have an additional hassle-free tool to communicate with our sales team,” says Niall Flanagan, national sales manager. “The vast functionality will allow them to price quotes, schedule orders, request RMAs and expedites.”
In addition, the customer web portal provides the ability to view orders, tracking information and invoices, view contract and discount pricing, as well as visibility on bonded inventory. In 2016, e-sonic.com went through a make-over which included predictive search / autocomplete, ‘quick buy’ from search results, as well as featured products.
“With the customer web portal, customer’s experience is now further enhanced,” says Flanagan. “Set-up for the web portal is a smooth process.”