While the address and name of former electronic component distributor Rush Electronics Ltd. officially changes to TCH Ltd., company president Jerry Arsenault says business will continue as normal to customers.
Since the official acquisition by TCH last summer, the Toronto-based distributor of industrial hardware has completely transitioned all of Rush’s inventory and a dozen staff members into its 175,000-square-foot facility. The acquisition enhances TCH's existing line of hardware for server rack and industrial enclosure applications. Rush's lines of captive fasteners and electromechanical hardware and expertise positions TCH to grow the industrial hardware side of its business.
Arsenault has melded Rush’s electronic inventory with TCH’s product lineup, comprised mostly of hardware, laminate panels systems, fabricated foam and speaker components.
“Our electronic inventory levels will go up. This will be based on customer demand and our increased level of risk,” Arsenault explains. “We built the TCH business on speed and service and we expect that to fully translate over to the former Rush customer.”
Since the acquisition, TCH moved Rush’s Ontario distribution centre into its Toronto facility. It has also merged the BC and Alberta distribution centres into one Calgary location, which it plans to expand. TCH now has locations in Toronto, Montreal, Calgary, Buffalo and Dallas. TCH is informing Rush customers that they can expect to be able to order and receive Rush product with no interruption. During the period of transition to TCH, Rush customers will continue working with the same sales and customer service contacts. Product price agreements, billing practices and support levels are all expected to be kept unchanged.
“Once we get everyone settled in our objective is to grow the Rush side of the business by 15% in revenue growth through the rest of 2012,” says Arsenault.
TCH’s address is 40 Emblem Crt., Toronto and can be reached toll free at 800-465-6281.