Alberta headquartered MRO Electronics recently celebrated 25 years of supplying electronics components to the industry. In that timeframe, MRO has grown to three locations, including Calgary, Edmonton and Vancouver, while also expanding its services. Each location has dedicated stock to serve regional needs.
“As a result of our responsiveness to the market, we have grown our business over the years,” says MRO president Kevin Stiles. “Most recently we have received ISO certification. Further MRO has Controlled Goods Registration and, as a result of customer demand, has an established custom cable manufacturing entity as part of its business model.
In response to the needs of customers MRO is or has put in to place the following:
Having ISO 9001 certified Quality Management System and process in place benefits the customer, according to Stiles. “We believe that implementing systematic processes resulting to consistently good products and services will enhance our customers’ satisfaction,” he adds.
Controlled Goods Program (CGP)
MRO has registration under the Controlled Goods Program (CGP), which is a domestic industrial security program administered by the Controlled Goods Directorate (CGD) of the Department of Public Works and Government Services Canada. The objective of the program is to safeguard controlled goods within Canada and prevent controlled goods from being accessed by unauthorized persons. The CGP enforces the Defence Production Act (DPA) and is legislated by the Controlled Goods Regulation (CGR).
RoHS and REACH compliant materials
MRO certifies it will only use RoHS and REACH compliant materials and processes if these are required by the customer. As a standard, RoHS compliant solder is used in MRO, unless a lead solder is specifically requested by the customer to be used in their products.
“We look forward to continued growth in our market through adapting to our customers changing needs,” Stiles concludes.